FAQs

We're located at 3781 Victoria Park Avenue, Toronto, ON M1W 3K5. Please visit www.topfloorings.com or contact us for current showroom hours.

We carry a wide selection of hardwood, engineered hardwood, laminate, SPC/LVP vinyl flooring, and stair products — all available in a range of styles, species, and price points to suit any project or budget.

Yes! We encourage you to visit our Toronto showroom to see and feel samples in person. Seeing flooring under natural light and alongside your décor makes a huge difference before making a decision.

Solid hardwood is milled from a single piece of wood and can be sanded and refinished multiple times over its lifetime.

Engineered hardwood has a real wood veneer on top of a multi-layer core, making it more dimensionally stable — ideal for basements, over radiant heat, or humid environments.

SPC (Stone Polymer Composite) LVP (Luxury Vinyl Plank) is a 100% waterproof, rigid-core flooring that looks like real wood. It's extremely durable, scratch-resistant, and ideal for high-traffic areas, kitchens, bathrooms, or homes with pets and kids.

Laminate is a cost-effective flooring option with a photographic wood-look layer protected by a tough wear layer. It's great for living rooms, bedrooms, and low-moisture areas. Our laminate products carry AC3 to AC6 ratings — the higher the AC rating, the more durable the floor.

The AC (Abrasion Class) rating measures a laminate floor's resistance to wear and scratching:

We carry a wide variety of species including Oak, Walnut, Maple, Hickory, and more. Oak is the most popular for its balance of durability and natural beauty, while Walnut offers a richer, darker tone for a more luxurious look.

The Janka rating measures how resistant a wood species is to denting and wear. Higher = harder.

• Laminate: Typically 10mm–14mm thick, widths from 5" to 8"+
• Engineered Hardwood: Typically ½"–¾" thick, widths from 3" to 7"+
• SPC/LVP Vinyl: Typically 4mm–8mm thick with 6"–9" wide planks
• Solid Hardwood: Typically ¾" thick, widths from 2¼" to 5"+

Wider and longer planks create a more open, contemporary look; narrower planks give a more traditional feel.

• Matte – Low sheen, hides scratches and dust, very popular in modern homes
• Satin – Slight sheen, the most versatile and common finish
• Semi-Gloss / High Gloss – Bold reflective look, shows scratches more easily
• Brushed / Wire-Brushed – Textured surface that adds character and hides wear
• Hand-Scraped – Rustic, artisan look with deliberate texture variations

Pre-finished hardwood is sanded and coated at the factory — durable, consistent finish, ready right out of the box with no drying time or fumes.

Site-finished hardwood is sanded and stained after installation, giving you full control over color and a perfectly seamless look between boards. More customization, but more time and disruption.

• Light & natural tones – Blonde oak, whitewash, and greige for a Scandinavian aesthetic
• Warm mid-tones – Honey and caramel oaks that bring warmth without feeling dated
• Cool greys – Still popular in modern and industrial-style interiors
• Dark dramatic tones – Espresso, smoked oak, and charcoal for luxury and boldness

Our team can help match flooring tones to your walls, cabinetry, and overall design direction.

The wear layer is the clear protective coating on top of SPC/LVP vinyl, measured in mils (thousandths of an inch):

The thicker the wear layer, the longer your floor will look new under heavy traffic.

Yes — the SPC core itself is completely waterproof. However, standing water sitting at seams or edges for extended periods can seep into the subfloor below. Proper installation with attention to transitions and perimeter sealing is important in wet areas like bathrooms and kitchens.

SPC (Stone Polymer Composite) — dense, rigid stone-based core. Thinner, more dimensionally stable, handles temperature fluctuations better. Better suited for commercial or high-traffic use.

WPC (Wood Plastic Composite) — foamed wood-plastic core. Slightly softer and warmer underfoot, but less rigid. Better for comfort-focused residential settings.

Some of our laminate products offer water-resistant surface treatments, but laminate is generally not waterproof — the HDF core can swell if exposed to standing water. For wet areas, we recommend SPC/LVP vinyl. Our premium AC5 and AC6 laminate lines are treated to resist surface moisture from everyday spills.

We carry trusted brands including Swiss Krono and Krono Original — primarily manufactured in Germany, where laminate flooring was invented and quality standards remain the highest in the world. We also carry engineered hardwood and SPC products from leading North American and European suppliers.

Germany is the birthplace of laminate flooring and home to some of the world's most advanced flooring manufacturing. German-made laminate is held to strict quality standards — including precise thickness tolerances, superior locking systems, and rigorous AC wear rating testing — giving you a more consistent, durable, and longer-lasting product.

VALINGE is a patented click-lock system — the most widely licensed in the world — that allows planks to snap together firmly without glue. The VALINGE 5G system uses a flexible plastic tongue that makes installation faster and easier, even for DIYers, while creating an extremely tight joint that resists gaps and movement over time.

Yes. We carry stair nosings, risers, and related accessories to help you complete your project from floor to stair seamlessly — with matching or complementary finishes to your chosen flooring.

Multiply the length × width of your room in feet to get your square footage. We recommend adding:

• 10% extra for standard installations
• 15% extra for diagonal or herringbone patterns

Our team is happy to help you calculate — just bring your room dimensions to the showroom or contact us.

Yes. We strongly recommend taking samples home to view them in your own lighting and alongside your furniture before committing to a purchase. Lighting makes a huge difference — flooring can look very different at home versus in a showroom.

Your subfloor should be clean, flat (within 3/16" over 10 feet), dry, and structurally sound. Different flooring types have different subfloor requirements — our team can advise based on the specific product you're considering.

• SPC/LVP Vinyl – Best choice for below-grade; 100% waterproof core ✓
• Engineered Hardwood – Can work in basements with proper moisture management ✓
• Solid Hardwood / Laminate – Not recommended for below-grade areas ✗

SPC/LVP vinyl is our top recommendation — it's waterproof, scratch-resistant, and extremely durable. High AC-rated laminate (AC5/AC6) is also a strong choice for active households.

Yes! We regularly carry clearance inventory at significantly reduced prices. These are in-stock, first-quality products — great for budget-conscious projects or smaller spaces. Stock is limited and moves fast, so check with us often.

Absolutely. We have a trade program for contractors, builders, and interior designers. Contact us to discuss volume pricing and account setup — we value long-term trade relationships and want to support your business.

Unopened boxes in original condition may be eligible for return or exchange within a specified period. Please contact us before returning any product — clearance items may be final sale.

Yes, we offer delivery within the Toronto area. Please contact us for delivery rates and scheduling based on your location and order size.

Yes, in-store pickup is available at 3781 Victoria Park Avenue, Toronto. We recommend calling ahead when picking up large orders so we can have everything ready for you.

Flooring comes in boxes that typically cover between 13 to 20 square feet depending on the product. Boxes can be heavy (30–60 lbs), so please plan accordingly for transport and handling.

Please contact us to ask about installation referrals or services available through our network. We're happy to point you in the right direction.

Most of our laminate and SPC products use a click-lock floating installation (such as VALINGE 5G), meaning they float above the subfloor without glue or nails. This makes them DIY-friendly and allows for seasonal expansion and contraction.

Many SPC and laminate products come with underlayment pre-attached. If not, a separate underlayment is recommended for sound absorption and to smooth out minor subfloor imperfections. Our team can advise which underlayment is right for your product.

• Laminate & Engineered Hardwood: 48–72 hours to acclimate to your home's temperature and humidity
• SPC Vinyl: Little to no acclimation required due to its rigid core
• Solid Hardwood: Up to 5–7 days, especially in Canadian climates with significant humidity variation

Sweep or vacuum regularly to remove grit and debris. Use a damp (not wet) mop with a pH-neutral hardwood cleaner. Avoid excessive water, steam mops, and harsh chemicals — these can damage the finish and cause warping over time.

Sweep or vacuum regularly. Use a slightly damp mop and a laminate-safe cleaner. Never wet-mop laminate — excessive moisture can cause swelling and damage to the HDF core.

SPC is the easiest to maintain — sweep or vacuum regularly and mop with a damp mop as needed. It's fully waterproof so spills are no problem. Avoid abrasive scrubbers that could scratch the wear layer.

Solid hardwood can be sanded and refinished multiple times over its lifetime — one of its greatest long-term value advantages.

Engineered hardwood can typically be lightly refinished 1–2 times depending on the veneer thickness.

Visit us at 3781 Victoria Park Avenue, Toronto, ON M1W 3K5, or reach us online at www.topfloorings.com. We're happy to help with product selection, project planning, or contractor inquiries.

Yes — we welcome trade professionals and are happy to support design projects with samples, product specs, and trade pricing. Reach out to discuss your project and we'll set you up with an account.